Experience has shown that certain standard practices are necessary to ensure every customer of CenterPoint Energy the best possible electric service. In compiling this edition of Service Standards for the guidance of customers, contractors, electricians, architects, and engineers, the basic purpose has been to keep them as simple and non-restrictive as possible.
These Service Standards supplement and are subordinate to the terms and conditions for the delivery of electric service on file in the Company's offices. They are also intended to supplement and not to be in conflict with the current edition of the National Electrical Code, National Electrical Safety Code, or of any regulatory authority having jurisdiction.
MANY PROVISIONS IN THESE SERVICE STANDARDS DISCUSS THE COMPANY’S VIEWS, BASED ON APPLICABLE CODES AND ORDINANCES, CONCERNING THE MANNER IN WHICH CUSTOMER WIRING AND EQUIPMENT SHOULD BE INSTALLED AND MAINTAINED BY THE CUSTOMER. IN EXPRESSING THESE VIEWS, THE COMPANY DOES NOT INTEND TO IMPLY THAT IT WILL INSPECT CUSTOMER WIRING AND EQUIPMENT TO ENSURE CONFORMITY WITH THESE VIEWS. THE CUSTOMER IS SOLELY RESPONSIBLE FOR INSTALLING, INSPECTING AND MAINTAINING ALL CUSTOMER WIRING AND EQUIPMENT.
If you or your company must work near overhead power lines, call us at 713-207-2222. Also, please view the Service Standards Manual for details.
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